Very difficult to file a claim

Mostin Williams Submitted this review about Direct Connect Auto Transport
Review made Live: 3/12/2018 3:59:00 PM
Not too happy with this company.
Was above average price to ship the vehicle, and the person shipping the vehicle could not properly speak English.
My vehicle was damage upon delivery.
Delivered in a place other than my residence where I could not inspect it.
Tried to contact them for a resolution by texting the driver and broker pictures of the damage but no response.
They said someone would get back with me but nothing.