Company Response Review Report Review
First-time shipment went smoothly

Sarah Submitted this review about Viceroy Auto Trans
Review made Live: 7/14/2017 1:06:00 PM
This was my first time shipping a car, and I was a little nervous about the logistics of it. ViceroyAutoTrans made everything easy!

Helpful customer service: A representative from ViceroyAutoTrans was available via phone (text and call) to answer my questions and to check in throughout the process.

Smooth pickup & delivery: ViceroyAutoTrans called me with a 4-hour pickup window a day or two before pick-up and again a day or two before delivery, and the driver called me within the pickup window 15-30 minutes before arrival. The clear communication about timing made it much easier to fit pickup and delivery into my schedule.
Shipment Details
Origin State:
Massachusetts
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
66749-IL
Quote or Order Cost:
$9500

Company Response
Management Dept from Viceroy Auto Trans Submitted this response.
Response Date: 1/30/2018 2:39:00 AM
We appreciate your kind words. Contact us direct if anything comes up. Thank you for being a valued customer!