Price Manipulation and Shady Drivers

Wilson Leung Submitted this review about BWT Group LLC DBA MoveWheels.com
Review made Live: 8/28/2017 2:16:00 PM
This was my second and last time working with movewheels

First was fine but they still did the price dance and raised the price on me last minute because of driver "demand"

Second time was the worst experience of my life. They of course tried to raise the price but I didn't let them. Seriously watch out for this because they are taking advantage of inexperienced customers.

That was not the worst part. I know they are just a broker but they found a truck driver that drove my BMW M3 over 2000 miles before delivering the car to me. They kept using an excuse that the truck carrier was broken down and delivered the car one week late. In reality there was never a truck carrier.

Movewheels said they would file an insurance claim, but Max the manager never called me back after I tried contacting him multiple times.

I understand this is unlucky to find a crooked driver but think about the risk. I will never take another risk with this company.