Company Response Review Report Review
cer pick up that never happened

thomas schultz Submitted this review about RoadRunner Auto Transport
Review made Live: 6/6/2018 5:58:00 AM
set up car pick-up month in advance assured me no problem called 3 days before pu than called the next day and the next day still no call back got down to Florida called again no response this company is the worst, if your that busy or cannot make it happen be nice enough to call the customer and let them no that u cannot make it happen! Very dissapointed
Shipment Details
Origin State:
Pickup:
Not Provided
Destination State:
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Phil from RoadRunner Auto Transport Submitted this response.
Response Date: 6/12/2018 5:25:00 PM
Thomas, We are so sorry to read of your experience with us. We strive to provide excellent service and regret the experience you've had. Thank you for bringing these issues to our attention so that we can improve our service for future customers.